- Review requirements and understand current business processes and challenges
- Analyse requirements and devise and document appropriate specifications
- Document change requirements, impact analysis and testing requirements
- Review implementation (smoke test), release for business testing and manage defects
- Track and manage post-implementation reviews and actions
- Manage technical debt register and CR backlog
- Support wider change programme, using your analytical and creative skills to support larger projects.
- Support other operations activities as required, for example providing system training on major releases, etc.
- GCSE Maths & English (or equivalent) at grade A-C (9-4)
- Business Analysis
- Product Management
- Business Analysis
- Product Management
- Excellent communication and interpersonal skills
- Strategic thinking and problem-solving ability
- Ability to analyse data and draw conclusions
- Strong personal organisation
- Ability to manage and coordinate multiple projects / tasks
- Ability to communicate complex ideas in a concise manner
- Proficient in using Microsoft Office Suite particularly Excel
- ‘Can do’ attitude
- Quick learner
- Comfort with tight deadlines and pressure
- Positive and collaborative
- Innovative – thinking outside the box (or outside the spec!)
- Self-sufficient and dedicated
- A Level EducatedÂ
- Degree – IT, Business, etcÂ
- Change Management Qualifications
- Technical Qualifications – ITIL, etc
- Experience within Insurance / Financial Services
- Competitive holiday allowance with the annual option to buy additional daysÂ
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemesÂ
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development