Back to search
Head of Ecommerce – London
Role: Head of Ecommerce
Location: London (On-site / in office 5 days)
Salary: Up to £80,000 DOE + Benefits
A very unique and exciting opportunity has become available for an experienced, innovative, and passionate Head of e-Commerce to join the digital team of an established hotel group. As Head of Ecommerce your main focus will revolve around the synergy of three verticals: the e-Commerce platform, CRM management and the mobile app management and overlooking development.
Key Responsibilities:
- Responsible for the development and coordination of the strategic planning and budgetary control of all e-Commerce marketing working directly for CCO.
- Implement online and traffic acquisition strategy globally, covering CRM, SEO, PPC, affiliate and social media.
- Driving the web presence forward by creating and managing the e-Commerce road map and website
- Regularly analyse ROI and optimise budget to ensure revenue and traffic targets are being met via PPC and activations.
- To manage and improve the usability, design, content and conversion of the website and content platforms, frequently having to use external agencies.
- Work with the design team to constantly come up with creative ways to engage with customers on the brand website.
- Working hand in hand with the content team implementing the content strategy for the Website blog
- Working closely with all departments to ensure the CRM works effectively for all aspects of the company.
- Delivery of insight & analytics to drive further development on all e-Commerce platforms.
- Regular performance reporting and identification of conversion and brand awareness on all platforms
- Overseeing all customer data warehousing and data policies
- Managing 3rd party technology and service providers
- Regular performance reporting and identification of conversion opportunities
- Delivery of insight & analytics to drive e-Commerce development.
If you are keen to discuss the details further, please apply today or send your cv to
Due to the high numbers of applicants, we aren't always able to provide feedback, if you do not hear from us in 2 weeks' time, please assume you have not been successful. However, don't hesitate to get in touch!
