- Finalise Target Operating Model (TOM) evaluations, validations, and documentation for new projects and acquisitions.
- Examine and record all operational entities' end-to-end processes and collaborate with business stakeholders to find areas where procedures can be improved.
- Support the Group Company's objectives by recording and preserving the end-to-end perspective of crucial processes that produce pertinent business insights.
- Participate in the ongoing enhancement of business analysis techniques and procedures.
- At least 2 years' experience as a Senior Business Analyst in the insurance market.
- Proficiency in business analysis tools
- Expertise in using data analysis tools and methods (Excel, PowerPoint, etc) to extract and display insights.
- Proven ability to analyse and record business requirements.
- Experience in leading workshops, meetings, and collaborative sessions.
- Proven ability to identify process flaws at their core using root cause analysis methodologies.
- Stakeholder Management experience