Reporting to the CTO for the brand, the Technical Business Analyst - Insurance, will be providing critical support to IT change initiatives across the brand. You will be responsible for:

Collaborating with business users to define and analyze accurate, consistent, and complete requirements aligned with business outcomes.
Prioritizing and managing requirements with business stakeholders and the change team using Azure DevOps.
Work with business users and IT teams to deliver the change agenda and support business processes.
Gain expertise in existing IT applications and a detailed understanding of data flow through business processes.
Develop technical and functional specifications, support testing, and manage defects, including delivering user training as required

The successful applicant will have:

Essential:

Strong communication and stakeholder management skills (ideally at C-suite level)
Experience defining user stories, managing backlogs, and sprints
Proficient in relationship-building and adapting to diverse stakeholders
Skilled in documenting business requirements across various systems
Strong problem-solving with innovative approaches
Expertise in SQL Server, including TSQL and database design
Basic knowledge of software development principles
Familiar with Agile and Waterfall methodologies
Experience across the full project lifecycle
Experience with outsourced and offshore IT teams, and documentation tools

Desirable:

Knowledge of insurance industry and systems and/or regulated environments (e.g., GDPR)
Two+ years as a business analyst
Experience with Citrix environments
Familiarity with Microsoft Business Apps (Dynamics, Power Platform)
Experience with Power BI or similar data tools
Knowledge of SSRS and SSIS
Experience with cloud solutions like Azure
Proficiency in Azure DevOps or similar platforms
Experience in MS.Net development

On offer:

Competitive market salary with extensive benefits (including pension, bonus etc.) alongside exccellent career development and mentorship in a newly created role