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Process improvement manager- London Markets
We are recruiting for a Process improvement manager with London Markets and Process Improvement experience to join one of our Insurance clients on a 6-month contract.
Inside IR35
Hybrid- 2 days a week onsite
Experience
- Evaluate existing and proposed business processes through the definition of best practices and standards.
- Contribute or lead the definition and delivery of optimisation initiatives from evolution/efficiency identification through to embedment.
- Work with the Optimisation Consulting team to ensure the business impact and dependencies are Cultural Impact:
- Identify and deliver service improvement activity across the business through employing process improvement methodologies and the application of innovative thinking.
- Support of lead the facilitation of optimisation based workshops to drive ideas and solutions
- Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of improved ways of working, including the use of data and technology assets.
- Identify trends and process variations as part of establishing an optimisation monitoring system.
- Elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow analysis.
Experience:
- A proven track record of defining and delivering complex optimisation initiatives
- Extensive London Market/ General Insurance business analysis experience and knowledge of CI/ Lean methodologies
- Extensive experience of understanding the relationships, dependencies and impacts of change on multiple systems, teams and processes
- Experience of formal change structure and disciplines
- Appreciation of various Change Management methodologies
- Experience with underwriting
- Process imrpovmenet experience
- Terrorism and PI experience- nice to have
If this role is of interest or you would like to learn more, please apply now!
Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.
