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Job Title: SAAS Sales - Customer Success
Location: Shoreditch (London)
Salary: Up to £33k basic + £5k Bonus
Job Type: Permanent, Full Time (Monday - Friday), Office based
Bluetownonline are in unique position having spent the last two years focusing heavily on software development. Established in 2014, we're now looking to add a new team member with the view to propel the company's client growth around our subscription-based model, which integrates multiple business operations from online advertising, a HR module, Video Meet-Ups as well as accessing online recruitment advertising services.
As we continue our development within this period of investment, we're looking for an enthusiastic people's person who enjoys building rapport and maintaining excellent levels of service to join our friendly team in the heart of trendy Shoreditch.
You'll be tasked with generating new business, creating a pipeline of opportunities and demonstrating this breakthrough software to both new and existing clients. This is a new role within the company and we'd love to hear from people who have a proven track record in SAAS based models and want to join a friendly and ambitious team.
Day to Day Responsibilities:
- Conduct online demos to potential customers
- Generate new accounts and win business
- Delivering online training around adhoc features of the system to customers who are already using our service
- Providing excellent levels of service and a solution-based approach to queries
- Maintain regular contact with clients and work to individual targets
- Identify upsell and cross-sell opportunities
- Maintain a healthy pipeline of clients providing updated reports to ensure companies KPI's are met
Requirements:
- Must have 2+ Years selling SAAS as well as overseeing a positive customer journey
- Experience conducting online meetings with clients
- Excellent interpersonal and communication skills
- Strong time management and organisation skills - knowledge of Hubpsot would be beneficial
- Previous experience in a subscription-based model would be highly advantageous
- A natural communicator and great listener
- Experience managing an active pipeline and reaching targets.
Compensation:
- Full-time position with a salary of up to £33,000 + 5k bonus
- Gym Membership Included
- Quarterly team socials (Prague, Krakow, Munich, Amsterdam & more!)
Please click APPLY to submit your CV and Cover Letter for this role.
Candidates with experience or relevant job titles of; Sales Executive, Business Development Manager, BDM, BDE, Direct Sales, Online Sales, Customer Success Executive, Account Executive, Account Manager, SAAS Sales, Sales Support, Customer Success Manager, BDM, Business Development, Sponsorship Sales, Subscription Based Selling would be considered for the role.
