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Assistant General Manager

BRAMAH HR LTD
Posted 19 days ago, valid for 23 days
Location

London, Greater London W12 9AU, England

Salary

£35,000 per annum

Contract type

Full Time

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Assistant General Manager will collaborate with the leadership team to ensure the venue's operational success and inspire a high-performing team.
  • This role emphasizes delivering exceptional customer experiences and fostering a culture of commitment, inclusivity, and excellence.
  • Key responsibilities include managing KPIs, maintaining high standards in customer engagement, and ensuring compliance with health and safety regulations.
  • Candidates should have at least 3 years of relevant experience in a similar role and possess strong leadership and operational skills.
  • The position offers a competitive salary of $60,000 per year.

Role Overview

As the Assistant General Manager, you will work in close partnership with the leadership team to oversee the operational success of the venue and inspire a dedicated, high-performing team. In this role, you will lead by example, delivering and guiding exceptional customer experiences throughout the entire customer journey. By fostering a culture of commitment, inclusivity, and excellence, you will empower your team to exceed service standards, uphold company values, and ensure an engaging and memorable experience for all visitors.

Key Responsibilities

  • Foster and model a positive culture that aligns with the companys core values.
  • Take full ownership of key performance indicators (KPIs), using financial and feedback data to drive the sites success and overall financial performance.
  • Maintain outstanding standards in customer engagement, service, and on-site activities, ensuring every customer interaction is memorable.
  • Manage cost controls, staffing levels, and purchasing efficiencies to maximize the location's profitability.
  • Ensure compliance with all health and safety regulations, passing all related audits consistently.
  • Oversee food and beverage operations to ensure adherence to quality and safety standards, achieving audit requirements.
  • Promote and manage events, ensuring they are effectively advertised and reach booking targets.

As a collaborative and inclusive leader, you will demonstrate respect and accountability in all aspects of the role, actively contributing to a creative and innovative environment that reflects the organisations values.

Apply now in a few quick clicks

In order to submit this application, a TotalJobs account will be created for you. As such, in addition to applying for this job, you will be signed up to all TotalJobs’ services as part of the process. By submitting this application, you agree to TotalJobs’ Terms and Conditions and acknowledge that your personal data will be transferred to TotalJobs and processed by them in accordance with their Privacy Policy.