Assistant General Manager

We are looking for a dedicated and experienced Assistant Restaurant Manager to join our new opening restaurant Osteria Fiorentina at Chelsea.. The ideal candidate will have a passion for the hospitality industry and a strong desire to provide exceptional customer service.

As an Assistant Restaurant Manager, you will be responsible for supporting the Restaurant Manager in overseeing the daily operations of the restaurant, ensuring that all staff are performing their duties efficiently and effectively.

You will also be responsible for maintaining high standards of food quality, service, and cleanliness. In this role, you will assist in managing staff schedules, training new employees, and handling customer complaints and feedback.

Your responsibilities included

• Assist the Restaurant Manager in daily operations.
• Supervise and manage restaurant staff.
• Ensure high standards of food quality and service.
• Handle customer complaints and feedback.
• Manage staff schedules and shifts.
• Train and onboard new employees.
• Monitor inventory levels and order supplies.
• Ensure compliance with health and safety regulations.
• Maintain cleanliness and organization of the restaurant.
• Monitor and improve customer satisfaction.
• Ensure proper cash handling and financial reporting.
• Address and resolve any operational issues.
• Support the Restaurant Manager in achieving business goals.
• Maintain a positive and professional work environment.

Requirements

• Proven experience as an Assistant Restaurant Manager or similar role.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Knowledge of food safety and sanitation regulations.
• Customer service-oriented with a positive attitude.
• Ability to handle stressful situations calmly and effectively

If you are a motivated and enthusiastic individual with a strong background in restaurant management, we would love to hear from you.