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- Supporting the operations team with their duties using initiative and proactivity
- Processing candidate applications and preparing documents with high attention to detail
- Assisting in arranging external meetings for projects, ensuring exceptional customer care and contributing to repeat business
- Assisting with customer contact, managing expectations and explaining how the organisation can support them
- Assisting in coordinating live projects, client meetings, interviews, assessment centres, ensuring communication with all levels of people and cultures
- Recording and updating project and programme information on the in-house database, keeping line managers fully briefed
- Utilising operation colleagues, business processes, and systems to ensure accurate and timely delivery of services
- Acting as a trusted point of contact for the team, managing enquiries and forwarding to the relevant person promptly
- Building strong relationships within the team and collaborating to share knowledge and implement best practices
- Ensuring records adhere to current legislation and maintaining Data Protection and company processes
- Acting as custodian of business information, ensuring key details are shared and recorded on the in-house database for team access
- Ensuring records comply with legislation and maintaining Data Protection and professional standards
- Taking ownership of database activity reports, ensuring data is captured accurately and providing support to team members using the system
- A mature and respectful approach to work
- Ability to learn and grow quickly
- A positive mindset, and an ability to work well in a highly collaborative environment.
- Hybrid working
- Growth and development opportunities within the company
