- Develop and implement operational strategies that align with the company's goals and objectives.
- Oversee daily operations, enhance efficiency and performance through process development and implementation
- Lead, mentor, and manage a diverse team, fostering a culture of continuous improvement and high performance.
- Collaborate with cross-functional teams to drive continuous improvement and innovation.
- Oversee human resource activities such as hiring.
- Monitor key performance indicators (KPIs) to assess operational efficiency and identify areas for improvement.
- Lead cross-functional teams to ensure alignment and collaboration across marketing, sales, product teams and fraud etc.
- Manage budgets and resource allocation effectively to optimise operational performance.
- Ensure compliance with relevant laws and regulations in the cryptocurrency industry
- Stay current on industry trends and developments to make informed decisions and recommendations
- Prepare reports for senior management on operational performance, challenges, and opportunities for growth.
- Experience in Crypto or gaming operations, with experience with organisational procedures (beneficial).
- Experience working on risk related products, including leading high performing teams.
- Ability to multitask and prioritise in a fast-paced setting, as well as understanding regulatory requirements in the crypto industry.
- Excellent leadership and organisational skills with the ability to manage multiple projects simultaneously.
- Exceptional problem-solving abilities and analytical thinking.
- Proficiency in relevant software applications and tools used for operations management.
- A degree in business administration, management, or a related field is preferred but not essential.