- Manage and own tool, system, and user audits
- Clip ID creation, monitoring, and reporting
- Point of contact for Clip ID – for allied teams
- Prepare straightforward analysis, manipulation, and interpretation of data
- Using ticketing system to track, triage and respond to tech and admin requests (training provided)
- Use discretion to resolve first line issues, escalating to Operations Manager where necessary
- Maintain, efficiently operate, and improve a range of administrative processes to ensure the smooth running of workflows and best use of systems
- Organise key team meetings including coordination and distribution of agendas, supporting documents, production and distribution of minutes, and follow-up on outstanding actions
- First point of contact for wider business ad account enquiries, set up and management
- Assist with processes to onboard those joining, moving, or leaving the department
Operations Support Executive
Career Moves Group
Posted 15 hours ago, valid for 19 days
London, Greater London EC1R 0WX
Part Time
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Sonic Summary
- The Operations Support Executive position is based in London, UK, for a duration of 3 months with a pay rate of £18.00 - £20.00 per hour, inside IR35.
- The role requires managing social media ad accounts, financial processes, and tech support tickets, along with producing clip IDs and maintaining administrative workflows.
- Candidates should have experience in operations support or a related field, ideally with a background in managing tools and systems.
- The position entails working closely with the Operations Team and supporting resource management for editors while fostering relationships with creative teams.
- This role offers 35 hours of work per week, Monday to Friday, from 9 am to 5 pm, with two days required onsite.