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Job Title: Team Assistant
Location: London (Kings Cross)
Salary: 22,000 - 25,000 (Dependent on Experience)
Job Type: Full-Time, Permanent
About Us:
Carbon Global is a multi-award-winning business development and lead generation agency with a strong focus on the Tech and Healthcare sectors as well as having our own app, in-house Video Production, social media and casting studio.
About the role:
We're looking for someone to join our expanding team of plants and laptops. The job doesn't have a glass ceiling; we're looking for someone to grow as the company (and the plants) grow. We encourage applications from all walks of life but unfortunately, at this time we cannot accept applications from Haribo gummy bears as Sam is now vegetarian.
The role is a hybrid position coming into our office based in Kings Cross a minimum of twice a week (Wednesdays and Thursdays). We feel this is the right balance between freedom for our staff while also creating a fun team environment.
Duties and Responsibilities:
- Working closely with the Business Development Managers to help coordinate and schedule meetings for up to sixteen clients in your Pod.
- Proofreading and amending external and internal correspondence
- Upholding strong and professional client communication by email, attending client meetings, as well as maintaining email inboxes.
- Researching industry trends and companies of interest to us and our clients.
- Assisting with client onboarding, including taking detailed meeting notes, preparing specific documents and folders, managing organisation file structure, office databases and any shared communication platforms.
- Working closely with internal stakeholders on specific strategies for each client, creating a bespoke list of targets based on their individual skills and wishlist.
- Working closely and collaboratively with other Team Assistants in the team
- Develop a strong working relationship with the Client Success Team and Leadership team to improve internal processes and systems.
- Leading and maintaining projects integrating into client CRM systems and optimising our own.
- Carry out Admin Training for all team members and newcomers.
About you:
Required Skills
- Highly focused and organised with a desire to learn and grow
- Ability to prioritise within a constantly shifting environment
- Have an acute eye for detail and precision
- Excellent English language skills, written and verbal
- Good communication and interpersonal skills
- Ability to anticipate, identify and solve internal and client issues strategically
- Calm under pressure with the ability to multi-task and prioritise within a constantly shifting environment
- Excellent typing skills to produce accurate and detailed notes.
Desired Skills
- Proactive and comfortable contributing to discussions
- Experience with CRM systems as well as Google Workspace/Microsoft Office
- Knowledge of GDPR and data protection practices
- Additional languages
Our Values:
- Multidimensional innovation - Implementing strategic decisions from all walks of life, celebrating failures as lessons for further innovation
- Integrity - Making choices that are well thought-out, ethical and fair
- Human first - Work life does not come at a cost to personal life
- Collegiality - Individual thinking, mindful of the collective, allowing space for open collaboration. The things which make us different are valued and respected.
- Hard work - Passion for ongoing learning and development.
Benefits:
- Hybrid working.
- Office drinks/dinner or activity once a month in Central London
- Extensive ongoing personal development
- Unlimited access to therapy on our well-being platform
- Access to company library and company Book Club
- Free sanitary products at our Kings Cross office
- Implemented Anti-harassment Policy
- Regular company workshops on a variety of topics, including Mental Health and Wellbeing awareness and Sexual Harassment.
- 20 days Holiday + 8 public holidays + extra paid day off for your Birthday
- Monthly 1-2-1's with Company Director to discuss development and well-being
- A supportive team that values quality work but also believes in a healthy work/life balance
Please click the APPLY button to submit your CV for this role
Candidates with experience or relevant job titles of Team Support Coordinator, Administrative Support Specialist, Team Operations Assistant, Project Support Assistant, and Team Resource Coordinator may also be considered.
