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Aftercare Customer Service Manager

Aftercare Customer Service Manager

CCA Recruitment Group

Posted 25 days ago, valid for 6 days

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

The Aftercare Customer Service Manager position is located in London SW8 with a salary range of £45,000 to £55,000.
This is a temp-to-perm role requiring experience in residential property aftercare and customer service.
Candidates should have knowledge of the property sector, particularly with new build properties, and experience in handling snags and defects.
Duties include conducting pre-completion inspections, managing customer communications, and assisting with apartment completions.
Problem-solving skills and the ability to liaise with high net worth individuals and contractors are essential for this role.

Aftercare Customer Service Manager

London SW8

£45,000 - £55,000 - Temp to Perm role

Do you have any experience working in Residential Property after care?

Do you enjoy delivering world class customer service ?

Do you have experience in snags and defects and liaising with contractors?

Are you good at problem solving?

Duties of this Aftercare Customer Service Manager :

Dealing with high net worth individuals who have moved into a new build
Conduction pre-completion inspections and handling customer communications
Handovers and home demonstrations and dealing with the snag and defect management
Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience

Background needed for this Aftercare Customer Service Manager

Knowledge of the Property Sector is essential

Previous experience working with new build properties
Customer Experience experience
Handling snags and defects with contractors

# Property#snags #Aftercare #Customer Service Manager

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