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Aftercare Customer Service Manager

CCA Recruitment Group
Posted 2 days ago, valid for a month
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The Aftercare Customer Service Manager position is located in London SW8 with a salary range of £45,000 to £55,000.
  • This is a temp-to-perm role requiring experience in residential property aftercare and customer service.
  • Candidates should have knowledge of the property sector, particularly with new build properties, and experience in handling snags and defects.
  • Duties include conducting pre-completion inspections, managing customer communications, and assisting with apartment completions.
  • Problem-solving skills and the ability to liaise with high net worth individuals and contractors are essential for this role.

Aftercare Customer Service Manager

London SW8

£45,000 - £55,000 - Temp to Perm role

Do you have any experience working in Residential Property after care?

Do you enjoy delivering world class customer service ?

Do you have experience in snags and defects and liaising with contractors?

Are you good at problem solving?

Duties of this Aftercare Customer Service Manager :

  • Dealing with high net worth individuals who have moved into a new build
  • Conduction pre-completion inspections and handling customer communications
  • Handovers and home demonstrations and dealing with the snag and defect management
  • Assisting with the process of apartment completions with purchasers or their agents, with the best level of customer experience

Background needed for this Aftercare Customer Service Manager

Knowledge of the Property Sector is essential

  • Previous experience working with new build properties
  • Customer Experience experience
  • Handling snags and defects with contractors

# Property#snags #Aftercare #Customer Service Manager

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.