Our client is looking for a Building Manager in North London.
Working Hours: 4 on 4 off rota, 7am - 7pm
Salary: Up to £35,000 per annum
Duties:
- Daily internal and external inspections of the development, and intervention when necessary (for example, mopping floors if dirtied at weekends).
- Setting the service charge budget in conjunction with the managing agent.
- Dealing with section 20's.
- Managing and supervising the onsite staff and training new staff.
- Monitoring existing estate service contracts for value and quality.
- Dealing with all correspondence from residents and clients appropriately.
- Building and maintaining working relationships with the leaseholders, developer and managing agent and attending regular meetings as appropriate.
- Monitoring, reviewing, and managing charge expenditures and controlling costs.
- Ensuring all Health & Safety obligations and Duty of Care are met effectively.
- General Concierge duties, including weekend presence.
- Strong communication with residents, including building updates, dealing with complaints and creating a safe and welcoming environment for them.
Requirements:
- Demonstrable experience in managing people/teams and delivering exceptional customer service.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customers and clients with a resolution-focused mentality, creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Demonstrable ability to deal with problems and challenges effectively.
- Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation.
- Ability to work under pressure deadlines, able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up-to-date with new technology.
- Demonstrable experience with multi-schedule budget preparation and management.
You must have a strong solid proven track record within a similar environment, an understanding of building maintenance and residential property law, knowledge of Health & Safety in the workplace and carrying out risk assessments.
The successful candidate will be IT literate, have excellent communication, organisational and time management skills as well as being truly motivated, tenacious, and resourceful.