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- Experienced in supporting senior leadership, ideally in creative or fast-paced environments
- Very organised, with excellent time management and multi-tasking skills
- Financially confident – able to manage expenses, budgets, and liaise with accountants
- Discreet, trustworthy, and professional – handling sensitive information with ease
- Confident communicator, both written and verbal, across all levels
- Comfortable with HR responsibilities and improving systems/processes
- Tech-savvy and confident using tools and templates for reporting
- Positive, proactive and thrives in a high-energy, ever-changing setting
- Able to anticipate needs, solve problems quickly, and think strategically
- Unflappable under pressure, with a flexible and can-do attitude
- Act as a true right hand to the founder, keeping her organised, efficient, and focused
- Manage day-to-day operations across the office and showroom
- Liaise with the accountant and internal teams regarding expenses and budget tracking
- Handle founder’s personal and professional admin, including travel, diary and inbox
- Oversee HR-related tasks – contracts, onboarding, holiday tracking and processes
- Track and streamline internal processes and improve operational efficiency
- Coordinate product logistics in and out of the showroom
- Assist with preparing investor reports and developing internal templates
- Be present and proactive around events, both internal and client-facing
- Maintain an upbeat, can-do energy that supports the wider team and business
