Evening Resident Host

Job Title: Evening Resident HostLocation: LondonSalary: £26,000 - £28,000 per annumSchedule: 4 Days On / 4 Days Off, 6:00 PM - 6:00 AM

About the Role

We are seeking a friendly, proactive, and customer-focused Resident Host. As the first point of contact for residents and visitors, you will play a key role in creating a welcoming and high-quality living environment.

Working on 4 days on, 4 days off shift pattern, you will be responsible for delivering outstanding service, managing resident queries, and ensuring the smooth day-to-day operation of the property.

Key Responsibilities

• Resident Experience: Greet and assist residents, providing excellent customer service and handling any enquiries or concerns promptly.
• Community Engagement: Foster a sense of community within the building by organising events and ensuring residents feel valued.
• Building Management: Conduct regular checks of communal areas, reporting any maintenance or cleanliness issues.
• Parcel & Key Management: Handle parcel deliveries, key handovers, and access for contractors or service providers.
• Security & Safety: Ensure building security by monitoring access and responding to incidents in line with company policies.
• Administration: Maintain accurate records, update resident information, and assist with tenancy documentation as needed.

What We're Looking For

• Previous experience in a customer service, hospitality, or property management role is preferred.
• Strong interpersonal and communication skills, with a professional and friendly approach.
• Highly organised with the ability to multitask and solve problems proactively.
• Tech-savvy, comfortable using property management systems or booking platforms.
• Ability to work independently and as part of a team, maintaining a high standard of service at all times.

Benefits

• Competitive salary (£26,000 - £28,000 per annum)
• 4 days on, 4 days off shift pattern for great work-life balance
• Opportunity to work in a dynamic and growing property sector

If you are passionate about delivering excellent service and want to be part of a thriving residential community, we'd love to hear from you!

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.