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- Support the organisation’s values, mission, and strategic objectives.
- Implement equality and diversity policies, actively working to overcome discrimination.
- Take responsibility for professional development and engage in relevant activities.
- Adhere to safeguarding policies and practices.
- Follow health and safety protocols in line with organisational policies.
- Contribute to continuous improvement efforts, ensuring quality standards are met.
- Handle data in compliance with GDPR regulations.
- Carry out minor works to improve the site as instructed by the Line Manager.
- Maintain awareness of the physical condition of buildings, furniture, fittings, and equipment; report or repair defects as needed.
- General maintenance tasks, including:
- Changing lamps and replacing lights.
- Minor plumbing (clean drains, unblock toilets, fix leaky pipes).
- Replacing door handles.
- Minor painting and decorating (touch-ups).
- Inspect and repair outdoor structures (gates, walls, steps, lights).
- Assemble prefabricated or custom-built furniture using power drills and materials.
- Undertake porterage duties to move furniture and equipment.
- Maintain cleanliness and tidiness of external areas, including emptying litter bins and litter picking.
- Periodically clean and clear drains and gullies.
- Ensure entrance areas are clear of obstructions, keeping both inside and outside clean.
- Treat surfaces with salt to prevent ice and snow build-up.
- Inspect and remove dangerous materials from external areas or report to the Line Manager.
- Ensure all equipment is returned to stores and kept secure.
- Participate in cleaning and grounds maintenance activities.
- Handle mail room duties, including receiving, sorting, and delivering post.
- Provide assistance during staffing shortages at other locations.
- Act as a Fire Marshall and First Aider when needed.
- Good communication skills with a strong command of the English language.
- Practical skills in plumbing, carpentry, painting, and electrical tasks.
- Ability to read, write, and follow instructions; complete paperwork and use radio communication.
- Strong organisational skills and ability to prioritise tasks effectively.
- Understanding of the importance of maintaining a safe, clean, and customer-friendly environment.
- Neat and professional approach at all times.
