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My client a well known Facilities and Management Company who specialise in Luxury Retail are currently recruiting for an experienced Facilities Helpdesk Administrator to service a Prestigious Contract in South West London.
The ideal candidate will have experience in planned and reactive Maintenance and you will be expected provide full Support and Your focus will be to ensure the efficient day to day running of the account and to ensure everything follows the correct processes, when completing jobs, updating, further works etc whilst providing quality customer service and assistance.
Duties:
- Helpdesk Administration Duties
- Dealing with Engineers and scheduling them out to work and closing jobs when completed.
- Raising Purchase Orders
- Reacting to facilities issues or repair requests and raising jobs on the internal system.
- Monitoring inboxes and ensuring everything is to a high standard.
- Coordinating Engineers appointments.
- Problem solving and working through queries
- PPMS
- Raising Purchase Orders and Budget Reports
- Checking progress and updating the Client
- Organising progress reports
- Preparing quotes and reports
