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You will be responsible for the effective management and delivery of hard and soft services, utilities, security and health & safety at the Centre. As a departmental budget holder, you will work with the Venue Operations Director and apply best practice to create the annual maintenance budget.
Client Details
Large single site listed building based in central London. A dedicated conference and exhibition space in central London.
Description
he role is the main lead on day-to-day FM operations, compliance and health and safety.
- Line manage and develop x2 direct reports responsible for day to day hard/soft services delivery.
- Project management of capital refurbishment projects and all small works and support and lead on Masterplan works.
- Primary liaison with our procured service partners (hard and soft services), to reconcile any variable costs against budget and job specification, to ensure that fixed contracted services are being delivered to the agreed standard/SLA.
- Management of fixed assets, ensuring the Venue Operations Director is informed of matters relating to the life cycle of our legacy plant and machinery.
- To lead on our sustainability planning and all environmental matters.
- Review and maintain the Centre's Business Continuity plan arrangements ensuring they are fit for purpose and regularly tested.
- Provide direction; support and strategic/operational input to major contracts - Hard Services; Cleaning, Reception and Porterage; Catering; Fire Safety; Lifts; and others
- To create a strategy for overall PPM and ensure statutory compliance objectives are met
Profile
- Must hold a Technical qualification in engineering, electrical or other hard services (e.g. degree, HND or apprenticeship)
- Broad knowledge and understanding of all hard services, and the ability to challenge contractors and propose alternative solutions
- Recent experience in an FM leadership role overseeing multiple contracts and services ideally within a corporate hospitality, events environment or public sector
- Leadership skills, mentoring and coaching ability, and relationship builder
- Skill and aptitude to see the big picture, but with an eye for detail, service focused to provide the highest level of service standards
- High attention to detail with excellent organisational skills with the ability to multitask
- Competency in creating relevant service level agreements and key performance indicators
- Excellent verbal and written communication skills
- Project Management experience
- Recognised UK Health and Safety qualification(s), e.g., NEBOSH or IOSH
Job Offer
- Must hold technical qualification in engineering, electrical or other hard services (e.g. degree, HND or apprenticeship)
- Salary up to £55,000
- Guaranteed Bonus of 5-10 percent
- pension contribution of 28 percent from the employer
- 31 days leave
