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Manage the overall responsibility for Responsive Repairs, Voids, Disrepair, Complex Repairs, Damp and Mould and Depot management along with transformation of the repairs service including all related budgetary expenditure
. Provide effective management and leadership of the repairs teams in delivering a highquality repairs service to the residents of Haringey council housing portfolio, meeting organisation customer satisfaction and operational targets.
- Ensure that directly employed staff delivering the repairs service meet strategic objectives and commercial targets, to deliver a reliable and VFM service.
- To ensure that on-going performance management of external contractors used to deliver the Homes for Haringey repairs service meets all regulatory, corporate and performance standards.
- To undertake robust financial and budget management and monitoring to ensure that services are delivered within budget and can demonstrate value for money.
- A member of the Haringey Repairs Service Management team, ensuring the delivery of the Council's vision, values, and strategic objectives - providing clear direction; support, guidance, coaching; and effective leadership within the HRS management team.
- Provide occasional cover for the Head of Repairs and Maintenance as needed from time to time.
- Participate as needed on the emergency out of hours rota and tactical decision maker rota
Responsible for driving up repairs' performance and customer satisfaction along with roductivit of the inhouse workforce.
