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The Estate Services Manager is responsible for overseeing in-house and contracted estate services, including cleaning, grounds maintenance, and building safety, while ensuring compliance with health and safety regulations and service charge management.
This leadership role involves managing teams, contracts, and budgets to deliver high-quality services to residents, with a focus on efficiency, value for money, and continuous improvement.
Client Details
The client is housing organisation dedicated to providing safe, well-maintained, and high-quality living environments for residents. They focus on delivering efficient estate services, managing service charges, and ensuring compliance with safety regulations while fostering strong community engagement.
Description
- Oversee Estate Services Management - Ensure effective delivery of cleaning, caretaking, grounds maintenance, refuse, concierge, and other estate services through in-house teams and external contractors.
- Lead and Develop Teams - Manage and support estate support officers and coordinators, driving strong team performance and fostering a culture of continuous improvement.
- Contract and Service Charge Management - Oversee all aspects of contract procurement, monitoring, and service charge budgeting to ensure value for money and compliance with leases and tenancy agreements.
- Health, Safety, and Compliance - Ensure buildings meet fire safety and health regulations, managing risk assessments and maintaining safe communal spaces for residents.
- Stakeholder Collaboration - Work closely with internal and external stakeholders to enhance service delivery, improve resident satisfaction, and implement strategic improvements.
Profile
The successful candidate will be a strong leader with expertise in estate management, contract procurement, and service charge oversight, ensuring compliance and value for money. They will have excellent people skills, a deep understanding of health and safety regulations, and the ability to drive team performance and service improvements.
Job Offer
The role offers a competitive day rate, hybrid working with three days in the office, and the opportunity to lead and improve estate services for a well-established housing organization. The successful candidate will benefit from professional development, a dynamic work environment, and the chance to make a meaningful impact on resident communities.
