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Maintenance & Facilities Manager - Supported Housing/Living - SE London - £50k to £58k DOE
An award winning supported housing and assisted living service, is looking for a Maintenance & Facilities Manager to join the team. They offer the supported housing and services to vulnerable adults who have disadvantage experiences/situations, helping them towards their journey into independent living again and social cohesion. The Maintenance & Facilities Manager is a hands-on, client-facing role that will contribute towards and advance the overall purpose, values and success of the organisation, demonstrating autonomy and collaboration skills to inspire confidence in all stakeholders. The jobholder will meet the needs and expectations of residents and landlords by ensuring that the premises are maintained to a high standard of repair, presentation and readiness.
SALARY ETC:
- £50k to £58k, depending on experience
- Benefits include; enhanced holidays, sick pay, Healthcare & Wellness support and benefits, Seasonal ticket loans, breakfast and refreshments, learning and development, etc.
- Location: SE London (You will work on various sites within this area, and will need to drive and have transport, as there is only one van that is shared between the team).
- Monday to Friday, 8:30am to 5:00pm (there is an on-call rota for out of hour emergencies, although this is rare)
- Permanent, full-time
- Responsible for three multitraders and 5 domestic cleaners based across sites.
REQUIREMENTS:
- To have both technical knowledge and people management skills.
- Happy to travel between site, with a driving license and a vehicle (they do have a van but this is shared between the team, so may not always be available).
- Maintenance related qualification.
- 3 years managing a maintenance/facilities team.
- 5 years hands on maintenance and facilities experience.
- Experience investigating maintenance issues, Auditing, risk assessment and reporting experience.
- Experience managing departmental budgets.
- Knowledge of COSHH regulations, RIDDOR, and security measures and procedures.
- Commercial acumen in negotiating and dealing with suppliers.
- Strong command of the English language - both written and verbal, as well as computer skills.
- Self-motivated and able to use own initiative to find solutions.
- Ability to work under pressure to tight deadlines, and prioritise a varied workload.
- Warm and friendly demeanour with a positive and open-minded attitude.
- A genuine desire to want to make a difference and help disadvantaged individuals to have meaningful and purposeful lives.
JOB SUMMARY:
- Arranging, planning and delegating reactive and proactive maintenance and improvement works across all premises as required.
- Regular maintenance auditing of all premises and their grounds.
- Keeping sufficient records to report on downtime, audits and unplanned maintenance.
- Anticipating and solving problems in a timely manner.
- Identifying and raising business cases for areas of improvement.
- Leading by example to nurture relationships with both internal and external stakeholders.
- Implementing a culture of excellent service by setting principles of best practice, Key Performance Indicators (KPIs) and Service Level Agreements (SLAs).
- Agreeing supplier contracts and prices.
- Maintaining oversight of all matters related to Maintenance & Facilities.
- Day to day people management of the Maintenance & Facilities team to include basic HR and employee relations duties such as managing performance, hearing grievances and championing team camaraderie.
- Being on call on rotation to respond to emergencies.
