Senior Facilities Coordinator

Opportunity for a Senior Facilities Coordinator to join an international law firm. This role can be based out of any of their offices in the south which includes, Birmingham, London, Chelmsford, Cambridge, and Bristol. The role will report into the Senior Facilities Manager.

This is role offers the chance to work in a modern office with a really nice professional and supportive team.

The Facilities team have presence in all across all the firms offices.

Key responsibilities

• Be the key point of contact for each office, team and internal queries. Reporting any major issues or concerns to the Senior Facilities Manager
• Ensuring all offices provide a great working environment to Kennedys staff and a presentable environment to our clients
• Ensuring team attendance and absence is managed and covered when needed. Being the cover person for all other offices as and when required.
• Supporting the Senior Facilities Manager and FM Operations Manager to ensure statutory compliance paperwork is up to date.
• Coordination of maintenance works with the relevant contractors logging any issues that you may find on each site.
• Provide administrative support to your Senior Facilities Manager.
• Developing good working relationships with contractors, and ensure service is aligned expectations
• Liaising with landlords/managing agents as and when required.
• Monitoring and providing performance data and recommendations to wider team on improvements especially around spaces and occupancy. Adopting a flexible approach to problem solving and finding solutions with multi people stakeholders
• Being the active presence for the onsite teams and stakeholders proactively handling any concerns ensuring that rectification actions are quickly established and executed. Actively creating and maintaining a peer network to ensure excellent communication and sharing of best practice and innovation across all offices.
• Ensure the smooth run of the offices and services within them, such as Reception, front of house, cleaning, printing and mail.
• Supporting and working with team members to get tasks completed.
• Working with the wider facilities management teams to increase the profile of the FM team through effective communication, and proactive, enthusiastic customer service.

Required experience

• BIFM 3 or above or equivalent would be advantageous - willing to undertake as part of a development plan
• Facilities management experience, in particular within professional services
• Efficient and diligent document management
• Team leader experience would be advantageous
• Excellent administration skills with strong skills in Excel
• Excellent communication skills
• Ability to identify and proactively manage end user concerns or queries
• Ability to be flexible on approach towards others, identifying what stakeholders require from you
• Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team.
• Team player