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Service Delivery Manager

Strategic Placements
Posted 4 hours ago, valid for 12 days
Location

London, Greater London E8 1LN, England

Salary

£20.5 per hour

Contract type

Part Time

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Sonic Summary

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  • We are looking for a candidate with strong team and people management skills to oversee multi-trades and contractors.
  • The position requires recent experience in a similar role, particularly in void repairs, planned, or reactive maintenance, along with a solid understanding of Health and Safety legislation.
  • Candidates should ideally have experience in the Local Authority/Social Housing sector and possess a City & Guilds qualification, NVQ 3, or relevant trade experience.
  • Key responsibilities include ensuring Health & Safety compliance, managing productivity on-site, and conducting regular audits.
  • The salary for this role is competitive, and candidates should have a minimum of 3 years of relevant experience.

We are seeking a candidate with strong team and people management skills, capable of overseeing multi-trades and contractors. The ideal candidate will have experience working to deadlines, prioritising workloads, and solving complex problems effectively. A solid understanding of Health and Safety legislation is essential. Recent experience in a similar role, particularly overseeing operatives within void repairs, planned, or reactive maintenance is required. Local Authority/Social Housing sector experience is highly advantageous. Key responsibilities include supervising and overseeing multi-trades: directly employed operatives (DLOs) and subcontractors. You will ensure Health & Safety compliance, conduct risk assessments, and lead toolbox talks. On-site, you will manage multi-trades, drive productivity, and oversee performance. Effective resource and workload planning, quality assurance through regular audits, and maintaining documented records are crucial. You will also be responsible for scoping void works and post-inspecting works to ensure they meet Lettable standards. You should be IT competent, have a clean, full UK driving license, and possess strong leadership skills with a solid understanding of multi-trade activities and health and safety standards. A City & Guilds qualification, NVQ 3, or relevant experience in one or more trades is preferable.

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