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Management of the Facilities Soft Services, Manage the day-to-day outsourced contractors.
Client Details
Large professional services company, with worldwide offices in the UK & Europe.
Description
- Manage alongside the Head of Facilities the contract responsibility for the Staff Catering & Hospitality for the offices
- Contract renegotiations or retenders.
- Manage the outsourced soft service contractors
- Review monthly the Actual v Budget status
- Oversee KPI/SLA's reviews for FM Soft Services contract and the Catering and Hospitality contract
- Oversee the monthly hospitality catering recharges and ensuring that all necessary backup documentation are provided
- Work closely with Front of House Reception services to ensure all meeting rooms are maintained to the highest of standards
- Oversee the arrangements for large client events taking place on the campus to ensure that the client experience is to the highest possible standards
- Responsible for all the Vending services across the campus assisted by the catering supplier.
Profile
- High level of experience in the management of Outsourced Services Supplier contacts from a client level
- High Level of Experience in the Catering and FM Industry
- Ideal knowledge of ordering in Wine to companies
- Intermediate level of in the management of Budgeting and Forecasting P&L
- Excellent customer service experience
Job Offer
- Pension (12%)
- 12.5 Life Assurance/Cover
- Hybrid working
- 26 days (plus bank holidays)
