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Inbound Sales & Customer Service Agent &8211; French/Spanish

The Recruitment Co
Posted a day ago, valid for 16 days
Location

London, Greater London EC1R 0WX

Salary

£24,000 - £28,800 per annum

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Contract type

Part Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position is for an Inbound Sales & Customer Service Agent who is fluent in French and Spanish, located in London (E14) with a hybrid work model.
  • The salary is £13.25 per hour, with uncapped commission potential leading to on-target earnings of approximately £5000 per annum.
  • Candidates are expected to have a strong passion for customer service and previous experience in a customer care role, preferably within the food industry.
  • The role requires excellent interpersonal and communication skills, both in French and Spanish, along with strong English capabilities.
  • Applicants should be flexible to work shifts, including weekends, and must possess IT skills, including proficiency in Google Suite and Microsoft Office.

Job Title: Inbound Sales & Customer Service Agent - French/Spanish Speaking

Salary: £13.25 PH

Commission: Uncapped commission structure rewarded for sales results, paid out monthly. On target earnings of £5000 per annum (Commission shall not form part of your contractual remuneration and is subject to change at any time)

Location: London, (E14) - HybridHours: Full time: 37.50 per weekOperational hours: Between the hours of 8am - 8pm Monday - Friday, 8-4PM Saturday and 9-4PM Sunday. Shifts will include 1 weekend day every other week with a weekday given in lieu.

We are looking for a Travel Agent to join our existing team for our client. they offer holiday packages to European customers both online and over the phone. Suitable candidates will speak French and Spanish to a fluent level. Our ideal candidate will be someone who has a passion for customer service and a natural ability to influence sales. The travel agent will be expected to handle incoming calls on behalf of our client including the exploration and understanding of the needs and expectations of customers.

The role requires you to be a fluent Spanish and French speaker to have excellent interpersonal skills, and the ability to respond to consumers in an empathetic, caring and friendly manner. you will also be required to have strong English second language capabilities.

Skill Required? Fluent Spanish and French speaker? Ability to communicate effectively and empirically with a wide range of consumers and members of the public? Excellent written and verbal skills in both Finnish and English? Ability to take ownership of each customer journey, anticipating needs and persevering to resolve cases throughpersonalised solutions.? Customer care experience, preferably within the food industry sector? strong interest in food and foods for special medical purposes? IT skills: ability to use Google Suite and Microsoft Office, strong typing skills. CRM Knowledge such as Salesforce will be aplus? Flexible to work shifts? Self-motivated and a team player? To have fun at work!

If this role sounds a perfect match for you please apply!

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.