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Case Manager within a professional Standards body upto £36,000

Katie Bard (Angela Mortimer Plc)
Posted 13 hours ago, valid for a month
Location

London, Greater London EC1R 0WX

Salary

£36,000 - £35 per week

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Case Manager, Professional Standards (Complaints & Disciplinary) is a permanent remote role with occasional office attendance in London.
  • The salary for this position is £36,000, and it requires candidates to have relevant experience in compliance or legal investigations.
  • The role entails managing complaints and disciplinary matters, investigating cases that may involve legal or regulatory breaches, and ensuring adherence to UK law and AML regulations.
  • Ideal candidates should possess exceptional communication skills, be detail-oriented, and have proficiency in Excel for data management and reporting.
  • Experience in compliance roles within financial services or a paralegal background is preferred, along with a strong ability to manage time and deadlines.

Case Manager, Professional Standards (Complaints & Disciplinary)Location: Remote (occasional office attendance, London)Contract Type: PermanentSalary: £36,000 Hours: 35 hours per week, Monday-Friday

A premier professional body that ensures members maintain impeccable ethical and professional integrity through compliance, DBS clearance, and ongoing requirements is seeking a case manager. The role involves upholding high standards within the organisation. The role will focus on managing complaints and disciplinary matters for members who fall short of their stringent obligations, investigating cases where legal or regulatory breaches, such as criminal records or non-compliance with AML regulations, may impact a member’s standing.

As the first point of contact for initial complaints, you’ll assess and determine the appropriate handling pathway in line with regulatory standards. This involves opening investigation files and correlating them against UK legal requirements, conducting detailed reviews, and ensuring every case aligns with UK law, Anti-Money Laundering (AML) regulations, regularly liaising with members and ensure all case elements are pursued, documented, and closed out promptly, while maintaining accurate records.

Ideal candidates may come from compliance roles in financial services, a paralegal background, or experience with regulatory bodies like the Law Society or police.

Required Skills and Experience:

  • Regulatory/Legal Background: Experience in handling compliance cases or legal investigations; knowledge of financial services is a bonus.
  • Exceptional Communication: Strong written and verbal skills to liaise effectively with diverse stakeholders.
  • Detail-Oriented & Process-Driven: Ability to follow detailed processes, ensuring accuracy in complex cases.
  • Proficiency in Excel: Confident with data management and reporting in Excel.
  • Deadline-Oriented: Adept at managing time, following up on pending matters, and ensuring timely case resolution.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.