Head Chef

Hospitality Head Chef

Monday to Friday role!

Great work life balance

Reports to: Lead Food Architect 1 Churchill Place

ISS Division: Barclays

Location: 1 Churchill Place

We are delighted to announce an exceptional opportunity for a Head Chef at 1 Churchill Place, the global headquarters of one of our key accounts. This prestigious role is a Monday to Friday position, offering the perfect work-life balance for an accomplished chef.

This is your chance to showcase your culinary prowess and take full ownership of a dynamic kitchen environment. As Hospitality Head Chef, you will deliver exquisite dishes across multiple floors, including a busy fine dining PDR (Private Dining Room) offering Michelin-level cuisine. You will also lead and inspire a talented team of 5 chefs and 2 kitchen porters, ensuring the highest standards of excellence.

• Passionate Foodie: A dedicated and enthusiastic individual with a true passion for food.
• Loyal and Hardworking: Commitment and diligence are key qualities we value.
• Michelin or Rosette Standard Experience: Proven experience at a Michelin-level or Rosette standard, or equivalent.
• Financial Acumen: Ability to meet GP% targets and develop strategies to increase sales.
• Team Leadership: Strong leadership skills to manage and motivate your team to achieve their best.

• Competitive Salary: A rewarding package for the right candidate.
• Professional Growth: Opportunities for career advancement within a globally recognised organisation.
• Work-Life Balance: Enjoy a Monday to Friday schedule, allowing you to balance your professional and personal life.

If you are a talented and passionate chef ready to take on a new challenge, we want to hear from you! Join us at 1 Churchill Place and be a part of an exceptional team delivering top-tier cuisine.

To apply, please send your CV and a cover letter detailing your experience and why you are the perfect fit for this role.

Campus purpose

• The 1CP Vertical Campus is an urban playground and we are the facilitators that keep the colleagues safe and ensure that every visit is memorable. We priorities diversity and inclusion, culture and community, learning and innovation.
• Your empathy and naturally thoughtful approach towards clients, guests and other colleagues makes us unique. As part of the vital campus team, youll also build an in-depth knowledge of the site and be first in line to offer solutions and innovative ways of working.
• We believe that work must be a space where every individual can thrive and be the full self, so, were on a mission to create a working life that supports each ambition, need and desire and you are a key part in making this happen.
• People make places and places make people -The Tradeston Campus is a place for you to build a life as well as a living.

Role Purpose

Reporting in to the Lead Food Architect you will lead the craft team day to day and work alongside the service team to deliver an experience that is exciting, exceptional and inspirational at all times. You will oversee the day to day running of the shift and use your demonstrable culinary skills, and creative mind-set to ensure that all people wo connect with food are kept safe and that we meet both our customer and company requirements. You will be a natural show person, obsessed with food and on top of trends, with excellent organisational and communication skills to boot.

Key Responsibilities:

• Support the LFA to deliver the Campus food strategy
• Organise & control the efficient and effective running of the service whilst inspiring the team members.
• Utilising a hands on approach whilst maintaining a strategic eye for the development of business, and team members.
• To work alongside other work streams, e.g. the Curated Experience team to deliver events and experiences that are literally the talk of the Campus and the town
• Oversee the standard and quality of all food & drink; you and your team are responsible for ensuring the items that leave the kitchen are to spec, and have the wow factor. If it isnt right, we change it!
• Keep your ear close to the ground! Tell us what the customer wants and how we keep our clients happy and coming back. Shout about your successes!
• To be audit ready at all times and achieve the highest possible standard, e.g. finance, HS, FS, internal inspections, etc.
• Conduct daily service briefings
• To drive a One Team Culture, provision of an integrated service.
• Keep our colleagues and the Barclays colleagues, visitors and clients safe with our safety-first mentality while they are in our care, using the safety tools available to you
• Support each other to implement new services, operational change and events so as we can continuously optimize the campus and customer experience

JOB DESCRIPTION

Health & Food Safety:

• To support the LFA to ensure all company and statutory regulations pertaining to health & safety, hygiene & fire are adhered to at all times and that they operate to meet the budget requirements and deliver the required service standards.
• To lead your service and experience team to ensure all company and statutory regulations pertaining to health and food safety and to be a safety ambassador at all times
• Ensure all due diligence and compliance processes are carried out as required
• Ensure the timely reporting of all risks. Support the proactive completion of corrective action plans emanating from site inspections, audits and risk assessments.
• Ensure that all ISS staff have the required level of PPE and are conversant in its use and that all equipment used in the service delivery is fit for purpose and tested in accordance with H&S and statutory requirements.

People Our Most Important Asset:

• To support and train a highly motivated team who put our customers first and deliver service that sets us apart from our competitors and the high street.
• To ensure that team members understand their purpose and standards of operation and to continue to drive Service Excellence through the team
• Deliver regular craft training sessions to keep the brigade motivated and to hone and improve existing skills
• Create work schedules and plans
• To effectively communicate with the service team on a regular basis, including monthly documented team/safety briefings and daily service briefings. The team need to be up to date and motivated!
• Ensure the team have the right tools for the job! To do this you will ensure accurate SOPs are in place, and regularly review their kit, seeking feedback on what works for them and what doesnt. Report any shortfalls to ensure the team can work effectively at all times.
• Show recognition and appreciation! Utilise reward schemes for team members both in and outside of your team who deserve praise and thanks.
• To assess training needs through job chats and the appraisal system, and to also provide cross training opportunities to your team and the wider Campus team.
• Proactively champion the timely completion staff surveys and improved ways of working.
• Collaborate with other business areas in the building to support them and actively find ways to talent share with other work streams
• To promote the Health and Wellbeing of staff by ensuring that working conditions and rotas are supportive of this, and promoting an open door policy to support team with any challenges they may be experiencing
• To champion company wellbeing, CSR and engagement initiatives.
• Create and deliver succession planning, ensuring talent is being retained by the Company, and team are aware of development opportunities
• Competently and fairly carry out HR processes from initial investigation through to disciplinary stages
• Carry out job chats and appraisals

Financial:

• Provide input/support to identify sales growth and cost saving initiatives to work towards financial targets
• Manage costs by ensuring recipes are followed, and production and wastage is controlled
• To carry out regular stock checks and other financial control procedures as required
• Ensure labour costs are controlled and the hours scheduled for yourself and those on shift with you are adhered to, unless management consent is provided to exceed these, based on business needs
• To ensure all stores and other areas of potential loss are secured at all times.
• Deputize in the absence of the Lead Food Architect or other craft roles
• To assist at any special duties or functions which may fall outside of normal working hours
• To attend things such as; courses and training sessions, competitions, trade shows, competitor reviews, as and when required
• To relieve and assist in other areas within the unit or other establishments as required

Skills, Experience and Attributes:

• SCQF Level 8 minimum or equivalent cookery qualification
• Exceptional leadership skills with core competencies around kitchen operational and service excellence, delivering a vision, personable leadership and team engagement
• Over 3 years experience in a similar role in large scale high end catering and/or fast casual food service outlets
• Must be IT literate and possess excellent written and verbal communication skills
• Essential to possess innovative qualities and highly capable of taking an active lead role within a dynamic team
• Must be able to identify and resolve issues and challenges to meet and exceed the expectations of our client

Key Competencies (based on the ISS Leadership Principles):

Attracts Top Talent Skilled:

• Attracts and selects a diverse and high calibre talent
• Finds the right talent to meet the groups needs
• Closes talent gaps with the right balance of internal and external candidates
• Is a good judge of talent

Builds Effective Teams Skilled:

• Forms teams with appropriate and diverse mix of styles, perspectives and experiences
• Establish common objectives and a shared mind-set
• Creates a feeling of belonging and strong team morale
• Shares wins and rewards team efforts
• Fosters open dialogue and collaboration among the team

Collaborates Skilled:

• Works co-operatively with others across the organisation to achieve shared objectives
• Represents own interests while being fair to others and their areas
• Partners with others to get work done
• Credits others for their contributions and accomplishments
• Gains trust and support of others

Customer Focus Skilled:

• Gains insight into the customer needs
• Identifies opportunity that benefits the customer
• Builds and delivers solutions that meets customer expectations
• Establishes and maintains effective customer relationships

Demonstrates Self awareness Skilled:

• Reflects on activities and impact on others
• Proactively seeks feedback without being defensive
• Is open to criticism and talking about shortcomings
• Admits mistakes and gains insight from experience
• Knows strengths, weaknesses, opportunity and limits

Drives Results Skilled:

• Has a strong bottom line orientation
• Persists in accomplishing objectives despite obstacles and setbacks
• Has a track record of exceeding goals successfully
• Pushes oneself and helps others achieve results

Drives Vision and Purpose Skilled:

• Talks about future possibilities in a positive way
• Creates milestones and symbols to rally support behind the vision
• Articulates the vision in a way everyone can relate to
• Creates organisation wise energy and optimism for the future
• Shows personal commitment to the vision
• Follows through on commitments and makes sure other do the same
• Acts with a clear sense of ownership
• Takes personal responsibility for decisions, actions and failures
• Establishes clear responsibility and process for monitoring work and measuring results
• Designs feedback loops into work

Strategic Mind-set Skilled:

• Anticipates future trends and implications accurately
• Readily poses future scenarios
• Articulates credible pictures and visions of possibilities that will create sustainable value
• Creates competition and breakthrough strategies that show a clear connection between vision and action

Financial Acumen Skilled:

• Understands the meaning and implications of key financial indicators
• Uses financial analysis to generate, evaluate and act on strategic options and opportunities
• Integrates quantitative and qualitative information to draw accurate conclusions
• Communicates Effectively Skilled:
• Is effective in a variety of communication settings: one to one, small and large groups or amongst diverse styles and position levels
• Attentively listens to others
• Adjusts to fit the audience and message
• Provides timely and helpful information to others across the organisations
• Encourages the open expression of diverse ideas and opinions

Instils Trust Skilled:

• Follows through on commitments
• Is seen as direct and truthful
• Keeps confidences
• Practices what he/she preaches
• Shows consistency between words and actions

Drives Engagement Skilled:

• Structures the work so it aligns with peoples goals and motivators
• Empowers others
• Makes each person feel his/her contributions are important
• Invites input and shares ownership and visibility
• Shows a clear connection between peoples motivators and the organisations goals

Managing Ambiguity Skilled:

• Deals comfortably with the uncertainty of change
• Effectively handles risk
• Can decide and act without the full picture
• Is calm and productive even when things are up in the air
• Deals constructively with problems that do not have clear solutions or outcomes

Barclays CRES FM Values