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*No sponsorship provided*
*Candidates must have the right to work in the UK*
*Hybrid working*
*Banking experience is KEY*
I am partnered exclusively with a Global Bank in London that are growing their executive team in London and recrutiing a Head of IT to report into the CEO.
The Head of IT will be responsible for the day-to-day coordination of�IT needs across the business. The smooth running of the IT department is therefore crucial to the success of the business.
Key requirements of the role are:
- Hands on IT management experience
- Some project experience preferably within Banking sector
- A lot of grassroot work will be required at the outset
- Cyber resilience exposure
- Business contingency and continuity planning
- Understanding of the payments space
- Data management
Role / Responsibilities:
- Be a central point for heads of departments and partners to come to when they need something more from IT, be able to quantify the issue, prioritise and manage their expectations
- Review / Liaise with the 3rd party IT team regarding outstanding tickets and projects
- Manage and assist the help desk team and oversee all IT training needs of the business.
- Prioritise and manage many open cases at one time using a helpdesk management ticketing software
- Rapidly establish a good working relationship with users and other professionals
- Oversee and proactively evaluate new technology for the firm
- Lead the strategic development and operational management of the information and communications technologies.
- Identify and implement effective digital tools and applications.
- Define the principles and standards for technical processes.
- Determine business requirements and translate these into road maps.
- Align the IT infrastructure needs with current and future tech needs.
- Develop strategies for IT systems governance, reports and processes
- Proven experience in problem solving and root cause analysis
- Excellent communication and listening skills
- A proven record of stakeholder management
- The skills to work autonomously and independently
- Previous experience managing projects
- Directly manage the team in providing front line systems, hardware, and software support to all staff.
- IT Vendor Management experience
