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IT Service Desk Manager (Education) - South London - £40-45K + ex bens

Education Support Professionals Ltd
Posted 14 hours ago, valid for 13 days
Location

London, Greater London EC1R 0WX

Salary

£72,000 - £86,400 per annum

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Contract type

Full Time

Retirement Plan
Employee Assistance

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • James Allen School (JAGS) in South London is seeking an IT Service Desk Manager with a salary range of £40-45K plus excellent benefits.
  • The role involves managing day-to-day operations of the service desk, mentoring support technicians, and implementing best practices for service delivery.
  • Candidates should possess strong communication, organization, and team management skills, along with a solid technical background and a commitment to outstanding customer service.
  • The position requires a minimum of three years of relevant experience in IT service management.
  • JAGS offers a supportive and inclusive environment with a range of benefits, including free onsite parking, gym membership, and a pension scheme with 10% employer contributions.

IT Service Desk Manager - South London - £40-45K + excellent bens

ESP are delighted to be advertising on behalf of James Allen School (JAGS) in the search for their IT Service Desk Manager.

This prestigious girls’ independent school, located in a beautiful estate in leafy South London with easy access to central London. The school offers an exceptional learning environment with a strong focus on academic excellence, emotional well-being, and social development.

The postholder will be responsible for managing the day-to-day operations of the service desk, mentoring a team of support technicians, and implementing best practices to optimise service delivery.

The ideal candidate will have excellent communication, organisation and team management skills, a strong technical background, and a commitment to providing outstanding customer service.

They offer:

  • The opportunity to join our outstanding school where public examination results consistently place JAGS amongst the leading schools in the UK?
  • A community of considerate, creative and compassionate students and staff?
  • A highly diverse and inclusive school community, committed to our bursary provision?
  • An inspiring and enthusiastic team of colleagues across the teaching and support staff?
  • Excellent facilities, including the latest resources to support learning?
  • A diverse benefits package including:
    • Competitive salary
    • Pension scheme with 10% employer contributions
    • Free onsite parking
    • Free gym membership with discounted family rates
    • Employee Assistance Programme
    • Free lunches
    • Free access to the Dulwich Picture Gallery
    • School fee discount
    • Cycle to work scheme
    • Interest-free computer loans
    • Interest-free transport season ticket loans

With its distinctive heritage as the oldest independent girls’ school in London, James Allen’s Girls’ School provides a forward-thinking and contemporary education for over 1100 girls aged 4 to 18. Located in the London borough of Southwark, JAGS has a diverse school community and is committed to inclusion in the workplace.

The school aims, both in and out of the classroom, are clear:

  • To celebrate our diverse and inclusive community
  • To champion social awareness and sustainability
  • To empower courage, creativity and compassion in each student
  • To inspire aspirational and authentic lifelong learners and leaders
  • To nurture respectful, resilient and kind individuals

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.