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Assistant Director - Culture, Customer and Residents

Investigo
Posted 13 days ago, valid for 6 days
Location

London, Greater London EC1R 0WX

Salary

£600 per day

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • An experienced Assistant Director of Culture, Customer and Residents is sought for an immediate start with a contract lasting 3-6 months.
  • The position offers a salary of £600 per day and is classified as Inside IR35.
  • Candidates should have a proven track record in leadership roles related to culture, customer experience, and community involvement.
  • Responsibilities include overseeing community grants, managing key contracts, and leading the implementation of a Customer Improvement Strategy.
  • Applicants are encouraged to reach out for more information if they meet the criteria.

Experienced Assistant Director of Culture, Customer and Residents available for an immediate start!

  • 3-6 months
  • £600 per day
  • Inside IR35
  • Hybrid Working

Overview:Provides inspirational and operational leadership for a range of service areas: Culture and Heritage; Customer Fulfilment and Experience; Neighbourhood and Community Involvement; Community Safety Service.

  • Leading and delivering the services in scope to ensure positive outcomes for residents and the management of key contracts associated with the services - for example, but not limited to, Voluntary Action, Citizens Advice, Groundworks.
  • Overseeing Community Grants, commissioning and other community resources and funding.
  • The council's role in cross-borough partnerships with the community and voluntary sector such as the Strengthening Communities Partnership and implementation of action plan and developing a Voluntary Sector Compact.
  • Leading and developing the implementation of a Customer Improvement Strategy and Plan - implementing the council's strategic customer service strategy, including the council's contact centre, customer fulfilment strategy and driving the action plan.
  • Leading the universal early help and prevention approach - including the social value strategy.
  • Overseeing the Community Safety service, ensuring it meets its statutory and community requirement - and delivers key priority outcomes Supporting the 2025 programme of events - alongside the Executive Director of Residents & Communities and the 2025 Programme Director - and the refreshed Cultural Strategy for the Council.

If you feel that you fit the above criteria and would like to know more, please reach out on

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.