Senior Programmes Executive

Job description

Senior Programmes Executive

Employer: RESTART Lives

Location: London Office in Shoreditch, Drop in Knightsbridge, workshops across London and home-working (minimum 2 days in office)

Salary: £30,000

Closing date: 30th September

Interviews: ongoing basis

Contract: Permanent

Hours: Full time

Education level: Undergraduate degree desirable, but not essential

Reporting to: Programmes Manager

The Senior Programmes Executive will undertake to make our programmes happen be that taking on research tasks from the CEO or Programmes Manager to find the best new sports coach, or therapist or other expert to lead sessions, to secure great venues, or to manage seamless logistics of things like resource delivery, or flyer printing. This role will involve going along to sessions on each programme to build rapport with guests and feed back how it seems each programme is running and suggesting improvements or changes for managers to consider. You will be part of designing impact reporting and constantly thinking of new ways we might capture the impact of what we do and our guests' experiences with us. The role will involve liaising with partners who are supporting us to run particular programmes, or reporting back to partners on how the programmes they are supporting are going. It will involve some responsibility for managing a large body of volunteers.

This role will involve finding funding or in kind opportunities to make programmes possible or to expand programmes, and making applications to secure those opportunities. It will involve liaising with possible funders, be that corporates, schools, other organisations, or designated funding and grant making bodies. It will include continuing relationships with funders, should applications be successful, and either reporting directly to them, or alerting relevant other team members of due reports and helping to make sure those are delivered.

The Senior Programmes Exec will have in mind the presentation of the Programmes that Restart Lives offers, and suggest ways to frame the communications about Programmes across email, social media and the website, as well as contributing suggestions for any awards the team should put Programmes forward to.

Safeguarding Responsibilities

The Safeguarding Policy and procedures apply to everyone working at or for RESTART LIVES. Everyone is responsible for safeguarding and should:

• read and apply the safeguarding policy and procedures.
• be mindful of their own actions and behaviour, ensuring that good safeguarding practice takes place and being aware of their position of trust and their duty to guests.
• be alert to signs of abuse or neglect and the risk which potential abusers may pose.
• respond to all safeguarding concerns, however small they may appear.
• speak with colleagues to clarify  matters and share information in a timely way. If you have a safeguarding concern, speak to a safeguarding member of staff, do not keep conversation amongst yourselves.

Some people at RESTART LIVES have specific responsibilities for safeguarding and these are detailed in the policy. The Programmes Executive has no specific named duties in relation to safeguarding other than those listed above.

Job location

RESTART LIVES has an office in Shoreditch, London E1 and delivers projects at St. Columba’s Church, Knightsbridge, London and with partners across London.

About RESTART LIVES:

The charity’s aim is to support people overcoming the challenges of life on the streets by assisting them to secure accommodation, find employment and/or volunteering, improve social relationships, mental health and well-being. Many of its guests have come from, or are currently living in, vulnerable situations (including sleeping on the street or in temporary accommodation).

For many people who are homeless, long-term, sustainable employment or volunteering is essential if they are to lead fulfilling, independent lives. We work collaboratively and strategically with other organisations to deliver effective impact and dynamic change.

RESTART is building a reputation locally as an organisation that takes an individual, “person-centred” approach to its relationships and builds trust with guests experiencing homelessness. Addressing mental health issues and wellbeing are at the heart of what it offers, with free access to counselling, mentors and befriending services.

This approach has seen demand for its support services increase sharply, in response to its innovative ways of meeting the needs of London’s homeless communities.

PERSON SPECIFICATION

Experience:

• Minimum of one year professional experience in any relevant operations, administration or operations role preferred, but we will consider candidates without this who demonstrate strong skills

Knowledge:

• Knowledge of issues surrounding homelessness and / or employment of vulnerable adults
• A good understanding of the implications of working with current and former homeless people or with vulnerable adults more generally
• A good understanding of what it takes to deliver projects on time and within budget
• A good understanding and experience of charitable operations

Skills

• A person / service /customer centred approach
• Strong communications skills across all media, conferences, meetings and one to ones
• Outstanding time management and prioritisation skills
• Excel and MS Word proficient

Personal Qualities:

• Emotional intelligence, resilience and initiative
• Empathy with the Charity’s aims and objectives and a commitment to equality and diversity
• Efficient and reliable working practices
• Methodical and thorough
• Self-motivated, innovative, pro-active, excellent communicator and target driven.