The Fraud & Financial Crime Investigator is responsible for monitoring and overseeing fraud prevention tasks designed to ensure compliance, and that customers and the business are protected from risks and loss.
Key Accountabilities: Â
- Investigating complex credit card fraud and transactional cases from start to finish while championing fraud prevention Â
- Investigating 3rd party fraud for both new and existing customersÂ
- In depth scam investigations with evidence and reasoning behind your decisionÂ
- Up to date knowledge on current compliance and regulations Â
- Close collaboration with Fraud & Financial Crime Strategy Leads through the observation of latest trends Â
Essential skills and Experience Â
- 2+ years in depth Credit card Fraud experience Â
- Previous experience investigating complex credit card fraud and transactional fraud Â
- Experience in using application and transactional fraud risk monitoring and investigations systems (e.g. Falcon, 3D Secure, Cifas, Iovation, ThreatMetrix, Emailage, ID&V, or similar) Â
- Customer focused mindset Â