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?? Location: Fully Remote (London)?? Contract: 6 months
About the Role:We are looking for a detail-oriented and proactive Fraud Operations Investigator to join our clients fraud prevention team.
Key Responsibilities:-
Fraud Investigations: Analyze fraud cases, detect trends, and escalate issues as needed.
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Process Improvement: Identify procedural gaps and work with cross-functional teams to refine fraud detection and prevention strategies.
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Cross-Functional Collaboration: Partner with analytics, QA, training, knowledge management, compliance, and legal teams on fraud-related initiatives.
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Escalation Support: Assist vendor teams with fraud case escalations and provide expert guidance.
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Ad Hoc Projects: Contribute to special fraud-related projects
? Fraud Expertise: Strong understanding of financial fraud, including identity theft, account takeover, and social engineering tactics.? Investigative Skills: Knowledge of investigative techniques, fraud red flags, and relevant fraud detection tools.? Regulatory Knowledge: Basic understanding of Reg E and Reg Z regulations.? Tech Skills (Bonus): SQL experience is a plus, but not required.
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice.
