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Overview
We are seeking a Senior Information Rights Officer. The Senior Information Rights Officer will be responsible for ensuring the company responds to Freedom of Information, Environmental Information, Data Subject Access Requests, disclosure requests and other individual information rights requests within the statutory timeframes.
Responsibilities
- Responsibility for responding to subject access requests (historic requests over six months since closure) and individual rights requests made by members of the public responsibility for responding to disclosure requests made to the Companyl by external agencies. responsibility for ensuring compliance with and responding to Freedom of Information requests made by members of the public and external agencies.
- Provide expert specialist advice and guidance to colleagues at all levels of the Company on their obligations to provide access to information.
- Use insights as a learning loop to enable efficiencies within the service and better ways of working resulting in an improved resident experience.
- Respond to queries from the public on the applicable legislation, process and progress of submitted requests and advise them on their requests and individual information rights.
- Assist in drafting and updating policies, procedures and guidance on information rights.
- Provides a transactional service that is multi-channelled, face to face, local and nationwide.
- Delivers a flexible and scalable platform to innovate, enhance market knowledge and continuously improve.
Qualification, Skills, Knowledge, Experiance
- Information Management (level 4)
- Supports the implementation of information and records management policies and standard practice.
- Monitors the implementation of effective controls for internal delegation, audit and control relating to information and records management.
- Personal Data Protection (level 5)
- Contributes to the development of policy, standards and guidelines related to personal data legislation.
- Provides expert advice and guidance on implementing personal data legislation controls in products, services and systems. Investigates major data breaches and recommends appropriate control improvements.
- Extensive experience responding to Subject Access Requests, including those that require additional specialist knowledge .e.g social care
- Organisational Skills: Manages multiple requests and tasks efficiently, maintaining systematic records and meeting deadlines.
- Effectively applies digital skills and explores these capabilities for their role.
Pay Rates
PAYEE - £23.62
Umbrella - £30.31
Hybrid role
Location - 1000 Dockside Road, Newham, E16 2QU
