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Job Title: Analytics ManagerLocation: London - 2 days in office a monthSalary: £80,000
Are you passionate about driving customer insights and shaping loyalty strategies? Join a boutique Analytics team within a fast-paced retail environment as an Analytics Manager, where you'll lead initiatives to enhance CRM, loyalty propositions, and customer engagement.
RESPONSABILITIES:
- Collaborate with the CRM & Loyalty team to drive loyalty programs, such as the refreshed customer-focused Club proposition and trade-focused initiatives.
- Lead and deliver analytics projects, including basket trade, category trade, and loyalty campaigns.
- Use SQL and Python to build datasets, perform analyses, and deliver actionable insights.
- Enhance customer understanding across multiple channels: email, push notifications, web, and coupon-based campaigns.
- Explore opportunities in retail media to help vendors target customers more effectively.
- Manage and mentor a small team, including an Analyst and a Contractor.
THE CANDIDATE:
- Strong experience in SQL for table creation, joins, common table expressions, and aggregations. Python experience is desirable.
- Proven ability to deliver analytics for marketing, CRM, and loyalty initiatives.
- Background in retail or marketing-focused customer data is ideal but not essential.
- Experience working across multiple marketing channels such as email, push, and web.
- Line management or mentoring experience is beneficial but not mandatory.
TEAM AND CULTURE:
- A boutique Analytics department with big ambitions to grow capabilities.
- A supportive environment with a flexible hybrid working model, including travel to Southampton twice per month (often in collaboration with the London-based team).
THE BENEFITS:
The successful candidate will receive a salary of up to £80,000, plus an array of additional benefits.
HOW TO APPLY:
Please register your interest by sending your CV to Cameron Macdonald via the apply link below.
