Business Development Manager

Established Travel Company who are a leading provider of Destination Management for the UK & Ireland, are seeking a Business Development Manager to grow their market share in North America & for UK inbound Tourism. This is a B2B role dealing with the International Travel Trade to gain their business. Covering a range of inbound travel markets including, groups, individuals, incentive travel, luxury travel and events, this BDM role requires someone with strong North America knowledge, ideally from an inbound tour operator, or from a Travel or Hospitality background. You will be pro-active and relationship & results driven. In return this Destination Management company offers a competitive/negotiable basic, plus bonus and extensive benefits (see below). Moreover career development and the opportunity to work from overseas up to 60 days per year is available. Ideally a hybrid role with Edinburgh, they will also consider fully remote (within the UK) for candidates who are a strong match and can 'hit the ground running'.

JOB DESCRIPTION:

• Overseeing the Business Development group functions for the UK for the inbound North America and long-haul markets for ad hoc groups and group series.
• Key to this role is ensuring all client requests are responded to in a timely, creative and professional manner.
• Develop and maintain strong relationships with both existing and potential new clients.
• Promoting new destinations, activities and experiences, advertising the range of products regularly.
• Active hands-on role in the business development as well as playing a key role in the development of strategy in growing business for the UK.
• Active role in the preparation and costing of group programmes and working with the client to ensure conversion to confirmed business.
• Ensure all enquiries are responded to within deadlines and subsequently followed up
• Full utilization of the Tourplan NX system to generate quotations and subsequent follow up, also ensuring that the confirmed proposals are accurately reflected in the system.
• Full utilization of the CRM system.
• Sales and marketing activities as agreed with the Leisure Groups Director and Sales & Marketing Committee. This could take the form of desk based virtual activity and on the ground live meetings and client visits.
• Management of all staff and trainees assigned to the area.
• Participation in the UK Management team forums.
• Participation in the 24 hour on- call support rota for clients and staff assigned to on-call.
• Strong communication with market-based Sales representatives, with coordination of follow up and communication with clients.

Some international travel may be required and will be in compliance with the company's Business Travel Policy.

EXPERIENCE REQUIRED:

The successful candidate will have ideally worked within a similar role for a Tour Operator, with good knowledge of the North America and Inbound Market/Uk Tourism Industry. Fluency in oral & written English. You will be commercially focused, client focused and the ability to manage a small team

THE PACKAGE:

Starting salary is dependent on experience but in the region of £40k - £45k pa plus much more!

• Progressive Company
• Learning and development opportunities - individual training budget per year
• Active Social Committee including free events throughout the year
• Deloitte Best Managed company for 15 consecutive years
• Hybrid/blended working option available
• Employee Assistance Programme - health & wellbeing support
• Company bonus scheme
• Flexible benefit contribution towards pension or health care plan
• Up to 60 days per year remote working abroad
• 21 days holiday (rising with service), a paid day off on your birthday & an additional paid day off over the Christmas period

INTERESTED?

Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0141248522 or not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!