- Enthusiasm and pride to deliver all things dedicated to drive and evolve outstanding CX.
- A range of experience successfully leading and developing a team.
- The kind skills needed to build and maintain positive relationships with all stakeholders, and network with the wider teams within the business.
- A positive attitude that can easily adapt to an ever-changing environment.
- The ability to flex your style to different personalities, at various levels of seniority.
- A strong presence, credibility, and gravitas to confidently own the negotiation skills needed with clients.
- Diverse experience working in B2B and B2C, with a passion to succeed.
- Openness to receive feedback with coaching that challenges the status quo to develop your potential performance.
Back to searchClient Experience Manager
Layka Recruitment
Posted 10 hours ago, valid for a day
London, Greater London EC1R 0WX
£48,000 - £57,600 per annum
Full Time
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Sonic Summary
- A flexible workspace solutions provider is seeking an experienced Client Experience Manager to join their team.
- The position offers a salary of up to £45,000 along with fantastic benefits such as a company bonus, 25 days of holiday that increases to 28 days, a day off for your birthday, and enhanced occupational healthcare.
- The role involves leading a team to ensure an outstanding client experience, focusing on client retention, occupancy, and achieving EBITDA through effective P&L management.
- Candidates should have a proven track record of successfully leading and developing teams, along with strong relationship-building skills with various stakeholders.
- A minimum of several years of experience in both B2B and B2C environments is required, along with the ability to adapt to changing situations and maintain a positive attitude.
