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Client Services Manager

Client Services Manager

Tiger Recruitment

Posted 15 hours ago, valid for a month

London, Greater London EC1R 0WX

Full Time

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Sonic Summary

A luxury healthcare clinic in the West End is seeking a Client Services Manager with a salary of £40,000 to £50,000 per year.
The ideal candidate should have at least 3 years of experience working with high-net-worth and ultra-high-net-worth clients.
This role involves ensuring exceptional customer service standards and managing client communications via email and telephone.
Key responsibilities include coordinating health assessment days, overseeing invoicing, and serving as the primary point of contact for clients.
The position offers the opportunity to work in a passionate team while allowing for personal role development.

A very exciting opportunity has arisen for a highly personable and organised Client Services Manager to join a luxury healthcare clinic in the West End! This role requires you to work with the practices high-net-worth/ultra-high net worth clients and ensure that their first-class customer service standards are always met. This is a wonderful role that allows you to work alongside a group of passionate and dedicated individuals while also being able to make the role your own. If this position is of interest to you, please feel free to apply!Who you are:

You will be highly organised and adaptable.
Ideally possess previous experience working with HNW/UHNW clientele.
Demonstrates exceptional communication skills, both written and verbal
Possess the ability to multitask and handle several clients at one time

What you will do:

Communicate with clients over email and telephone
Enter client details into the practices database
Coordinate health assessment days for clients
Meet and greet on day of assessment
Oversee invoicing and liaising with the finance department
Serving as the overall point of contact for all clients assigned to you

REF:TSVV66362 Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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