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Customer Success Manager

Tiger Recruitment
Posted 17 hours ago, valid for 13 days
Location

London, Greater London EC2V7NQ, England

Salary

£60,000 - £72,000 per annum

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Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The position of Customer Success Manager is based in London, initially requiring 6 months of office work with potential for flexible or remote arrangements thereafter.
  • The salary for this role ranges from £45k to £55k.
  • Candidates must have at least 2 years of experience in digital marketing, preferably in a B2B consultancy or professional service environment.
  • Key responsibilities include maintaining client relationships, project management, reporting, and collaborating with other teams to drive client success.
  • The ideal candidate should be sales-focused, tech-savvy, and possess management experience, with a background in startups being an advantage.
Customer Success Manager London (Initial 6 months office-based, with the potential for flexible/remote working thereafter)£45k - £55kI have an exciting opportunity, providing Managerial support for the Customer Success Team in a consulting company. The successful candidate will be highly motivated, detail-orientated and passionate about data and driving sales. This is a dynamic position whereby you will be challenged and have opportunities to grow within the company.What you'll do
  • Maintain client relationships and build new relationships 
  • Project and outcome management 
  • Reporting duties which include presenting to clients 
  • Client retention and success management 
  • Work closely with other teams 
Who you are 
  • At least 2 years’ experience within digital marketing ideally in B2B within a consultancy or professional service 
  • Experience within a start-up environment 
  • Previous experience within project management & business development ideal
  • Sales focused 
  • Tech savvy, essential within Google Workspace 
  • Management experience 
Please apply today if interested!Tiger is B Corp Certified. We are part of a global movement of businesses committed to improving social and environmental conditions around the world.

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In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.