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This role requires a dynamic and hands on operator, someone who is happy to much in and get into the detail, leading with your sleeves rolled up. This is a pivotal hire in driving the online sales growth, enhancing the customer experience and integrating the omnichannel initiatives.
Key responsibilities in the position of E-commerce Director includes:
- Develop and implement a comprehensive eCommerce strategy aligned with the company's overall business objectives.
- Lead the eCommerce team in optimizing online sales performance, user experience, and customer satisfaction.
- Oversee the day-to-day operations of the eCommerce platforms, ensuring seamless integration with physical stores.
- Analyse market trends, consumer behaviour, and competitive landscape to identify opportunities for growth and innovation.
- Collaborate with cross-functional teams, including marketing, merchandising, IT, and customer service, to drive cohesive and effective eCommerce initiatives.
- Manage budgets, set performance targets, and report on key eCommerce metrics and KPIs.
- Ensure the eCommerce platform is fully optimised for mobile, SEO, and conversion rate improvements.
- Lead the development and implementation of new digital tools and technologies to enhance the customer journey.
- Foster a culture of continuous improvement, innovation, and excellence within the eCommerce team.
To be considered for the position of E-commerce Director:
- Minimum of 10 years in eCommerce management, with at least 5 years in a senior leadership role within the fashion retail industry.
- Demonstrated success in developing and executing eCommerce strategies that drive significant revenue growth.
- Strong understanding of digital marketing, SEO, SEM, email marketing, social media, and online merchandising.
- Experience with eCommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and related technologies.
- Exceptional leadership, communication, and interpersonal skills.
- Data-driven mindset with strong analytical and problem-solving abilities.
- Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
Apply today to find out more.
Zachary Daniels is a Niche, National & International Recruitment Consultancy.
Specialising in Buying, Merchandising & Ecommerce | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Marketing, Digital & Technology | Property & Centre Management | Retail, Trade, Leisure & Wholesale Operations | Senior Appointments & Exec | Sales | Supply Chain & Logistics
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