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Quest Search & Selection is currently recruiting for this international business within the luxury Accessories, Gifts, Watch & Jewellery sector. This brand is steeped with heritage but still pride themselves on innovation & design in the market today.
This role would be a 6-12-month contact as an eCommerce Trading Manager is to oversee and refine the digital strategy & enhance the customer experience.
Key Responsibilities of this eCommerce Trading Manager:
- Manage all digital activities on the website, including product display, returns and exchanges & payments.
- Align e-commerce activities with local and international marketing plans.
- Work closely with internal stakeholders, Marketing Manager, head office team and external agencies, to manage and optimise digital campaigns.
- Monitor and optimise daily PPC, SEA, retargeting.
- Perform daily updates of product listings and content on the e-commerce website.
- Validate orders, performing fraud checks, process control, and managing cart abandonment.
- Conduct daily sales and traffic analysis, reporting on key KPIs and other metrics.
- Continuously optimise traffic, sales, KPIs, content, and customer experience.
- Implement, manage, and analyse A/B testing to improve the user journey and boost sales.
- Lead and oversee two team members- e-commerce executive and coordinator.
Requirements for this eCommerce Trading Manager:
- Ideally having 2-3 years + experience with eCommerce/Digital retail in agency or inhouse environment
- Maternity cover ideally candidate available Immediately or within 4 weeks
- Working knowledge in Magento or another similar CMS system
- Working knowledge in SAP, MS Office, Google Analytics, Google Webmaster
- Basic understanding of HTML5 is desirable but not essential
- Genuine passion for customer service, luxury/fashion, and the brand's target audience, with proven experience
Benefits that come along with this eCommerce Trading Manager:
- Holidays
- Pension
- Bonus potential - 5k
- State of the art head office-(this is an office-based role)
- Potential of the contract to be extended or go perm
- Be part of a multi-branded global business
- Other additional benefits and discounts across the group
If this opportunity sounds like you and you are available immediately or within a month and happy to take on a contract, then please apply quoting the reference no!
We request that candidates send their CV as a Microsoft Word document where possible.Quest Search and Selection is acting as an Employment Business in relation to this vacancy.
