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Global Benefits Specialist
6 - 12-month Contract
280 - 400 per day - Umbrella
Hybrid working offered.
ASAP start
A well-established organisation is seeking a contractor to join the EMEA Benefits Team, providing support in managing the administration of vendor-related processes. The contractor will report to a Senior Project Manager responsible for managing vendors, procurement, and global information security requirements for approximately 100 benefits vendors across the EMEA region. The position will collaborate closely with an internal team of benefits specialists based in London.
Role Responsibilities
* Utilise internal systems to manage requests for new vendor projects, modifications to existing vendor agreements, and conduct vendor reviews.
* Ensure compliance with the organisation's Third-Party Management Programs by adhering to the following processes:
o Collect necessary information on subcontractors of the vendors.
o Gather information required for material outsourcing of vendor services.
o Process requests according to established protocols for transferring data between the organisation and third-party vendors.
* Understand key performance indicators for each vendor and facilitate assessments against agreed scorecards. Collaborate with vendor managers and the Benefits Team to review service performance and compliance.
* Support the Benefits Team in evaluating new technology requests and modifications to existing technology and services. Coordinate with the internal project management team to clarify the scope of requests and assess cost-benefit analysis.
* Work closely with the Third-Party Vendor Management teams and Information Security teams to regularly update relevant information in the organisation's vendor management systems, ensuring compliance with regulatory frameworks and contractual agreements.
* Assist vendor managers in addressing vendor non-compliance and associated risks. Prepare the necessary documentation for senior leadership review and sign-off.
Key Skills
* Experience in working within a similar role with supporting several benefits vendors for a large organisation.
* Understanding or experience of working in the financial services would be Ideal.
* Highly organised with strong project management and administrative skills. Capable of prioritizing tasks, meeting deadlines, and responding to stakeholder requests in a timely manner.
* Strong attention to detail with the ability to quickly understand new systems and processes.
* Effective communicator with the ability to simplify complex issues and avoid jargon.
* Excellent problem-solving skills, able to follow processes while identifying potential improvements.
* Ability to build strong stakeholder relationships.
* Self-motivated and able to work independently.
* A good understanding of contractual arrangements. Knowledge of information security and procurement practices is an advantage.
* Some experience with data management and data-sharing processes would be beneficial.
