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Looking for a fulfilling role where you can make a difference every day? Join us as a Group Relationship Manager, where you'll help transform lives and ensure quality care for those who need it most.
Benefit from £35,000 per annum + a yearly bonus scheme while supporting an important cause!
Group Relationship ManagerLondon or Manchester based - Initially office-based with opportunities for hybrid and remote working
- Full time, Monday – Friday (9:00am- 5:00pm)
- Permanent position
- £35,000 + OTE up to £8,750, (3 month’s salary) = £43,750
Please Note: Applicants must be authorised to work in the UK
Transforming Support is dedicated to supporting adults with learning disabilities, autism, mental health, and neurodiverse conditions to live fulfilling lives within their communities.
Our mission is simple: to promote individual strengths, foster choice, and control, and enable the people we support to achieve their aspirations. Through person-cantered services, we strive to create an environment that allows exceptional outcomes to flourish.
The Role
In this role, you will play a crucial part in the success of our organisation by managing the referral and client journey, and ensuring every individual receives high-quality, person-cantered care.
Key Responsibilities:
- Manage the referral pathway from inception to conversion, focusing on opportunity creation
- Lead the client journey and manage the CRM system to ensure safe, person-centred onboarding
- Develop and maintain relationships with the people we support, families, social workers, and other stakeholders
- Co-produce high-quality assessments, keeping people and their families at the heart of the process
- Serve as a brand ambassador for our organisation, advocating for our values in all interactions
- Present referral data and analysis against KPIs, ensuring a seamless client journey
- Collaborate with internal teams to continuously improve the referral and assessment process
- Work proactively with colleagues to manage service vacancies in a person-centred manner
Benefits:
- Supportive and Accountable Culture
- Vitality Healthcare, GP, Dental and Optical
- EPA
- Face to Face Counselling
- Employee Debt Management and Legal support
- Vitality Rewards
- Discounted gym membership
- Blue Light Discount Card
- Pension
- 31 days annual leave plus including bank holidays
- Opportunities for flexible and remote working
- Employee expenses and mileage reimbursement
- Christmas and Birthday initiatives
- Company events
- Referral scheme
- Training and Development opportunities
The Ideal Candidate
We seek a collaborative individual with strong interpersonal skills and emotional intelligence. You should be adaptable, committed to personal development, and share our values of equality, diversity, and advocacy for those we support.
Required Experience:
- Registered Manager or similar experience in a care setting
- Proven ability to build relationships in social care or health sectors
- Experience with CRM systems for managing referrals
- Skilled in completing assessments and working with diverse stakeholders
- Business development experience in social care or health is a plus
Join us and help create meaningful change for individuals while advancing your career. Apply today and be part of a compassionate, dedicated team.
How to apply for the role:
If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be authorised to work in the UK. No agencies please.
Other suitable skills and experience include Registered Care Manager, Client Relationship Manager, Service Manager, Health and Social Care Manager, Business Development Manager, CRM Manager, Referrals Manager, Supported Living Manager, Mental Health Manager, Adult Services Manager.
