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Your new companyA luxury and highly innovative skincare brand with ambitious growth plans for the next 3 years. Your new roleAs a Key Account Manager, you will manage and nurture key retail, e-commerce and wholesale accounts both in the UK and globally. Your key duties will include:
- Identify opportunities to expand product listings, introduce new products and increase market share with your key retailers.
- Drive growth by aligning sales strategies specific to each account
- Analyse account performances and provide regular reports and forecasts
- Monitor stock levels and ensure the brand is capable of meeting demand
- Collaborate with retail buyers to align on marketing initiatives
- Customer service management support; managing sales order processes, acting as a first point of contact for retailers and providing an effective aftercare service
- Identifying new business opportunities
What you'll need to succeed
- Proven experience as a Key Account Manager or in a similar role within the beauty or luxury industry.
- Strong relationship-building skills, with the ability to influence and negotiate at all levels.
- A data-driven approach with strong analytical skills to interpret sales data, identify trends, and make informed decisions.
- Highly organised and detail-oriented, with the ability to manage multiple accounts and prioritise tasks effectively.
- An entrepreneurial mindset with a hands-on approach to problem-solving and driving results.
- Excellent communication and presentation skills, able to deliver compelling commercial arguments.
- Experience in managing customer service or after-sales processes, with a focus on resolving account-level queries efficiently.
- Willingness to travel within the UK to meet with key accounts and ensure ongoing relationship management.
What you'll get in return This is a rare opportunity to join a fast-growing, ambitious business at a time when you can make a real impact. The salary on offer is £60k + a 10% bonus. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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