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As the Operations and Client Relationship Manager, you will play a crucial role in ensuring seamless operational performance while maintaining and strengthening client relationships.
Client Details
Our client is a leading provider within the pallet network sector, known for their commitment to service excellence and operational efficiency. With a strong presence in the logistics industry, they offer innovative and tailored transport solutions to a wide range of businesses.
Description
- Oversee daily transport operations, ensuring efficiency, compliance, and cost-effectiveness.
- Act as the primary point of contact for key clients, understanding their needs and delivering exceptional service.
- Identify and implement strategies to enhance service levels, streamline work flows, and optimise logistics performance.
- Utilise KPIs and data analysis to drive operational success and identify areas for development with their 125 partners
Profile
- Proven experience in operations management within the pallet network sector
- Strong client-facing skills with the ability to build and maintain lasting relationships
- A results-driven approach with experience in performance management and continuous improvement
- Organised and able to multitask, organising 300 - 400 pallets per day as well as providing customer service
Job Offer
- A competitive salary with additional benefits
- A dynamic and fast-paced work environment
- Career development opportunities within a growing business
