Sales team manager - Required for this luxury niche travel company based in central London. The role is hybrid, 3 days in the office and 2 days from home, Monday to Friday. Looking after a team of 10 reservations consultants. Sales management in travel is a must, salary between 40/50k plus bonus and amazing benefitsSales team managers duties-Providing direct support to the sales team, around 10/12 people focusing on coaching , call monitoring, and maintaining overall standards -Ensure KPIs and sales goals are met including sales targets, conversions rates, quality scores and customer satisfaction scores-Conduct regular performance evaluations and coaching sessions-Provide immediate feedback and correction actions to address performance-Foster a positive and motivational team -Perform regular call listenings and provide feedback -Provide regular reports to senior management on team performanceSales team managers skills required-Sales management/Team leader experience within the travel industry-Experience running a team within a call centre environment-2nd European language would be great but not a must-Experience setting a help the team achieve targets, KPIs, call conversations etc-Happy working on a hybrid basis-Able to train for the first 6 weeks in their European head office Additional information-Great benefits including private health care, life assurance, income protection, fantastic group pension plan, Free expedition travel, 25 days holidays plus bank holidaysIf you are interested in this fantastic opportunity please apply online or send your cv to quoting DT59834
Sales Team manager
C&M Travel Recruitment
Posted 9 days ago, valid for 5 days
London, Greater London EC1R 0WX
Full Time
Health Insurance
Retirement Plan
Life Insurance
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Sonic Summary
- A luxury niche travel company in central London is seeking a Sales Team Manager with a salary range of £40,000 to £50,000 plus bonuses and benefits.
- The role is hybrid, requiring 3 days in the office and 2 days working from home, and involves managing a team of 10 reservations consultants.
- Candidates must have sales management experience in the travel industry and should be comfortable working in a call center environment.
- Responsibilities include coaching the sales team, ensuring KPIs are met, conducting performance evaluations, and providing feedback.
- Additional benefits include private health care, life assurance, a group pension plan, and 25 days of holiday plus bank holidays.