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Senior CRM Manager

Harnham - Data & Analytics Recruitment
Posted 3 days ago, valid for 8 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

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  • The company is seeking a Senior CRM Manager with a salary of up to £85,000 plus bonus.
  • This role requires leading a team of three and developing CRM strategies to enhance customer loyalty.
  • Candidates should have experience in retail, strong personalization skills, and a background in loyalty programs.
  • Hands-on experience with Braze is a plus, along with a proven track record of delivering commercial value.
  • The position offers hybrid working, requiring 2-3 days a week in the London office.

SENIOR CRM MANAGER

UP TO £85,000 + BONUS

HYBRID - LONDON - 2/3 days a week in the office

THE COMPANY

This well-known retailer in the UK is becoming more and more data-driven, and they are now looking for a Senior CRM Manager as part of this growth!

THE ROLE

As a Senior CRM Manager, you can expect to be involved in the following:

  • Leading a team of 3 to set CRM strategies
  • Working on driving customers to the store and increasing loyalty
  • Driving value from customers across the whole customer lifecycle
  • Taking responsibility for the tracking of customer targets
  • Work cross-functionally to support their commercial plans via CRM activities
  • Adopt a data-centric approach to CRM
  • Review and relaunch the business' loyalty proposition

YOUR SKILLS AND EXPERIENCE

  • Experience in the retail space is a plus
  • Experience leading teams and delivering commercial value is required
  • Strong personalisation experience is needed
  • Loyalty programme experience is a must have
  • Hands on experience with Braze is a plus

BENEFITS

  • Salary up to £85,000
  • Hybrid working
  • Great experience to lead a brilliant team

How to apply

Express your interest by sending your CV to Theo via the apply link on this page

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

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