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Senior CRM Manager

Harnham - Data & Analytics Recruitment
Posted 7 hours ago, valid for 10 days
Location

London, Greater London EC1R 0WX

Contract type

Full Time

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.

Sonic Summary

info
  • The position is for a Senior CRM Manager with a salary of up to £85,000 plus bonus.
  • This role is hybrid, requiring one day a week in the office located in Southampton.
  • The Senior CRM Manager will lead a team of three, focusing on CRM strategies and increasing customer loyalty.
  • Candidates should have experience in retail, team leadership, and strong personalisation and loyalty programme skills.
  • Experience with Braze is a plus, and the role offers a great opportunity to drive commercial value and lead a talented team.

SENIOR CRM MANAGER

UP TO £85,000 + BONUS

HYBRID - SOUTHAMPTON - 1 day a week in the office (flexible)

THE COMPANY

This well-known retailer in the UK is becoming more and more data-driven, and they are now looking for a Senior CRM Manager as part of this growth!

THE ROLE

As a Senior CRM Manager, you can expect to be involved in the following:

  • Leading a team of 3 to set CRM strategies
  • Working on driving customers to the store and increasing loyalty
  • Driving value from customers across the whole customer lifecycle
  • Taking responsibility for the tracking of customer targets
  • Work cross-functionally to support their commercial plans via CRM activities
  • Adopt a data-centric approach to CRM
  • Review and relaunch the business' loyalty proposition

YOUR SKILLS AND EXPERIENCE

  • Experience in the retail space is a plus
  • Experience leading teams and delivering commercial value is required
  • Strong personalisation experience is needed
  • Loyalty programme experience is a must have
  • Hands on experience with Braze is a plus

BENEFITS

  • Salary up to £85,000
  • Hybrid working
  • Great experience to lead a brilliant team

How to apply

Express your interest by sending your CV to Theo via the apply link on this page

Apply now in a few quick clicks

In order to submit this application, a Reed account will be created for you. As such, in addition to applying for this job, you will be signed up to all Reed’s services as part of the process. By submitting this application, you agree to Reed’s Terms and Conditions and acknowledge that your personal data will be transferred to Reed and processed by them in accordance with their Privacy Policy.