SENIOR CRM MANAGER
UP TO £85,000 + BONUS
HYBRID - SOUTHAMPTON - 1 day a week in the office (flexible)
THE COMPANY
This well-known retailer in the UK is becoming more and more data-driven, and they are now looking for a Senior CRM Manager as part of this growth!
THE ROLE
As a Senior CRM Manager, you can expect to be involved in the following:
- Leading a team of 3 to set CRM strategies
- Working on driving customers to the store and increasing loyalty
- Driving value from customers across the whole customer lifecycle
- Taking responsibility for the tracking of customer targets
- Work cross-functionally to support their commercial plans via CRM activities
- Adopt a data-centric approach to CRM
- Review and relaunch the business' loyalty proposition
YOUR SKILLS AND EXPERIENCE
- Experience in the retail space is a plus
- Experience leading teams and delivering commercial value is required
- Strong personalisation experience is needed
- Loyalty programme experience is a must have
- Hands on experience with Braze is a plus
BENEFITS
- Salary up to £85,000
- Hybrid working
- Great experience to lead a brilliant team
How to apply
Express your interest by sending your CV to Theo via the apply link on this page