COO Governance and Performance Manager

We are seeking a Strategic Governance Manager (COO) to lead the design and implementation of a governance framework across COO functions and to establish and lead the day-to-day management of the Chief Operating Office.

We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part.

How you’ll support us on our mission to keep people safe and warm…

• Develop and maintain the COO Governance Playbook / Management Framework, aligned with the SGN Corporate Governance framework, defining delegated authority, control systems, and escalation procedures to empower managerial decision-making.
• Prepare Board reports and papers, supporting both internal and external COO meetings.
• Collaborate with the Internal Comms team on communication and engagement initiatives across the COO function, including townhalls, roadshows, and briefings.
• Ensure there is a comprehensive forward look of key dates, milestone, and events to ensure sufficient lead times for the work to be undertaken as well as review and sign off.
• Work with the Director of Operational Performance to assemble high-quality reports, decision papers, minutes, and other documents to ensure the COO function operates smoothly and escalates appropriately to Executive and Board committees.
• Monitor governance arrangements within the COO function in alignment with the SGN Governance Handbook.

What you’ll need

We’re looking for a blend of skills and attributes that make you a great fit for this role. If you don’t tick every box, don’t worry - we provide tailored learning and development programs to help you grow and succeed with us.

• Experience of creating and developing corporate or divisional governance frameworks
• Experience of successful implementation of governance frameworks
• Experience of monitoring governance frameworks to ensure they are effective.
• Experience of working within/establishing secretariat functions/Executive offices
• Able to keep information confidential.
• O365 including SharePoint, Planner, MS Project for the Web
• Experience writing high quality board and exec papers, with a high standard in the English language and eye for detail in proof reading.

Why SGN?

SGN is at the forefront of pioneering research and development in the journey toward a net-zero energy system. Our cutting-edge technologies and innovative thinking are driving change in the gas industry, all while keeping people safe and warm. Join us in making a real difference—today and for the future.